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QSR Quick Service - Fast Food Restaurants Labor Situation in United States
One of the major complaints in the QSR Quick Service-Fast Food Restaurants Industry is the deplorable Labor Situation. In United States teen labor has become somewhat slim on ethical standards, showing up on time, drug use (both recreational and problematic), work ethic and trainability. Who can we blame? Well we can start by blaming ourselves. What happened? Well it is the latch key kid syndrome, lack of school funding and discipline and many other obvious issues. The ages between 17 and 28 the normal ages of employees of Fast Food Restaurants have a lot to be desired in the inherent customer service realm and desirability for employment.
I had the opportunity to discuss this today with a gentleman who had at one time ran 17 KFCs and finally could not take it anymore and retired. His son picking up the bug is a Manager of a Pizza Place in TN who makes about 50K per year as a manager. Which is pretty good, but that is what needs to be paid out when you find great people. One lady in the Metro area was receiving 5% gross bonus on top of salary and in one of the largest grossing stores in the state and took home 100K per year as a manager. If you look at the current problems in QSRs and we all have seen it, having our hamburgers smashed, or Western Bacon Cheese Burger drowned in special sauce where you could not even tell what was in it. We have all had the food jumbled up, freedom fries upside down spilled in the bag and generally a lackadaisical attitude and disrespect towards us as customers. I assure you folks, this is not what Carl Karcher, Ray Kroc, Tom Monahan had in mind when they built their businesses on reputation and delivery of clean, fast, quality and consistent service and food. No then why is it that a perfect system like this is prostituted and cannot get a good enough laborer to respect the establishment or reputation built on years of public trust, image, brand recognition and good service? Part of the problem is the labor supply.
Sure much of the QSR industry has gone through changes over the years, increased competition, encroachment of franchise companies who were suppose to be on their own team and a myriad of other issues from beef, chicken, paper product costs fluctuations to increased minimum wage laws, OSHA standards, ADA retrofitting and insurance costs for slip and fall. We understand these issues and have found ways to service these QSRs by assisting with out sourced services.
I bring this up because the company I founded occasionally works in this industry, offering cleaning services to these stores since they cannot get the labor to get it done.
Food safety is a huge issue and bacteria are on everyone's mind. When people have less spend able income in their pockets they can afford less fast food. During the last recession many of the QSR owners had slow sales. Some cashed out early others braved the storm, currently with fuel prices up folks have less money in their pocket and opt more often than not to by-pass the fast food restaurant on the way home or make much smaller orders. We will see what happens in the future meanwhile many small companies, which do services will be in high demand. Hopefully these small business service companies can assist these multi-unit franchise owners and Corporate Store owners with the biggest problem of competent and hard working, reliable labor. The issue is also that those small service companies are also challenged for labor. Many QSRs are turning to older folks for their labor supply.
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs
Franchising in The Middle East There Will Bring Significant Opportunity for US Based Franchisors
As stability emerges in the Middle East there will be significant opportunity for the Franchising Community. Arab Franchising appears to be of interest for those seeking economic growth in much of that region of the World. They are more excited about economic expansion than we are in the US. They seem to understand the benefits of many small businesses employing millions of people and rightfully so. Check out this article:
What Happened to the Money and Freedom?
Ask anyone trapped in a cubical about their entrepreneurial dream and they will tell you, "I want to own my own business. I'll make more and have more time."
Professional Car Care Businesses You Can Start
If you are in the professional car care business you may be looking to expand your business, for that no one can blame you. But which add on service makes the most sense? You will have to make an honest assessment of your current clientele and decide that for your self. If you own a fixed site detail shop, a car wash or a mobile automotive appearance business there are many options to look at. Maybe you do not wish to add services right now? You will want to add services later, simply out of customer demand. Here are just some of the things you may wish to add as profit centers, these are fairly straight-forward and considered industry standards:
Who Makes the BEST Business Partner
How do you find the best business partners?
Are You a Small Business Casualty?
When a person knows and knows not that he knows. Teach him.
Eight Ways To Improve Your Companys Cash-Flow ? TODAY!
Cash is the lifeblood of any business. As humans need air to breath and food to eat, your business requires customers that provides the primary substance that keeps a business in business: cash.
Why Does a Business Fail and What Can You Do to Stop It?
I believe the number one reason why a business will fail is lack of planning. This can be due to various reasons, perhaps because the market research wasn't sufficiently carried out in the first place, or because the financial burden was higher than was planned for etc.
Don?t Wait for the Perfect Plan
1. Don't Spend Too Much Time Planning
Using Business Broker In the Franchising Industry for Franchise Sales
Franchising companies often use Business Broker to help attain sales goals. Here is an interesting fact. Most large Business Broker Chains promote franchises and charge franchises money to join their network and programs. Not chump change either. Then the Broker Network takes all the logos and prominently displays them in ads and websites, and titles, meta tags and key words those pages. So as to attract customers, franchise buyers. But when a franchise buyer calls up, they are sent to the local business broker who secretly hates franchises?
FTC Report on Franchise Rule Making; What Purpose?
The Federal Trade Commission out of the blue decide in November of 2004 that they wanted to revamp the franchise and business opportunity rule; specifically addressing franchising. Now then, why now? To prove to the masses that the Federal Trade Commission is in control? After all it is nearly 10 years after the Federal Trade Commission considered revising the rule, before this report has surfaced again. Ten years?
The 5 Traits of Baby Boomer Business Owners
As a practitioner and student of Small Business Marketing, I was recently contemplating ways to enhance my business. I found it fascinating to realize that over 95% of my customers and hot prospects were Baby Boomer's who own a small business.
California Department of Corporations Attempts to PR Their Benefits to Consumers
On Monday the Department of Corporations in California revoked franchise registrations of two franchising companies. In a Press Release the Department said; "The CDC has taken enforcement actions that have resulted in the revoking of registration of two franchise businesses operating in California... also ordered to stop the offer and sale of unregistered franchises in the state." There reasoning was that the two companies in question had not completed registration or sent in paper work on time or completed the forms. What the Department of Corporations did not tell you was that they are known in the franchising industry as being the most inept of all franchise registration states. The American Bar Associations franchise forum has had many a franchise attorney admonish the Department of Corporations. I can personally say we had our registration application in limbo for 10-months due to the Department of Corporations ridiculous bureaucracy. (I run the company; http://www..CarWashGuys.com ).
Franchising Pros and Cons
Last week's question from Anthony R. on how to choose the franchise that would best fulfill his life-long dream of owning his own business sparked a number of emails from other readers wanting to offer their two cents on the subject.
The Care and Feeding of Your Small Business
While I was hard at work last week, an everyday drama was playing out in a hospital room in the next town. My niece was working on presenting me with a new great nephew. Tyler James came into the world Thursday afternoon, mother and child are both doing well. Naturally, I am able to discern at this early stage that the child is adorably cute, remarkably bright, and very advanced for his age. Takes after his Great Aunt, I'm sure.
Do Home Businesses Complicate Small Business Debt Collection Laws?
The home-based business market, sometimes called the SOHO (small-office/home-office) market, is booming. As more and more B2B businesses expand into these markets, they may find themselves walking a fine line between B2B and B2C.
Virtual Assistant ? Questions Answered
What is a Virtual Assistant?
Small Business Newsletter Dilemma: Which Day Do I Send?
If you're just ramping up your small business email newsletter, you might be wondering what day you should send it to your opt-in list. After all, you want it to get opened and read and you know your prospects may be weeding through a ton of email clutter. What to do?
Yeah, It IS Lonely At the Top
Sometimes when you run a business you feel as lonely as the Maytag repairman. Loneliness and isolation are very common problems for business owners. You sit at your desk wondering if you are steering your business in the right direction. When faced with a decision, you worry that you may be making a mistake or missing an opportunity. You get frustrated because you have no one to talk to about all the problems and decisions you have to make everyday. When you have a confidential matter you can't discuss with employees, family members, or friends you suffer in silence because you don't have an advisor to turn to. And unless your spouse is an MBA, he or she probably doesn't have the answers you need either.
Do You Need the Help of a Virtual Assistant?
Running a business, whether large, small or in your home, is full of challenges. Getting the day-to-day tasks completed, e-mail, faxes and telephones answered, bills and statements sent out, reports run, schedule updated, travel arrangements made, marketing pieces and website updated, as well as a plethora of other tasks, can be downright daunting.
Forming a Corporation ? Investors
You've come up with the best idea since sliced bread, figured out a business name and formed a corporation. There is, however, one small problem. You need money. Welcome to the world of investing.
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