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Ten Ways to Manage a Rapidly Growing Business
While some new business owners face the issue of not enough customers, others face the issue of too many customers/clients. Both are serious issues and must be dealt with carefully. There are many lists on how to find new customers/clients. Here is a list of 10 ways to deal with a rapid influx of new customers. The goal is a steady flow of just the right customers/clients.
1. Know the customer/client that is right for your business.
Get really clear about your ideal client or customer so you can be selective when there are too many business opportunities and you do not have time to accept them all.
2. Have a specialty that you are known for.
Specialize so that you get really good at what you are doing. You can then service more customers/clients quickly.
3. Eliminate clients who drain you.
If a client/customer takes too much of your time, that client/customer is costing you money. Look for ways to predict who will be a time-consuming customer/ client and avoid them. Find ways to eliminate those customers/clients.
4. Create systems to support you.
Examples are: a good business development system* that provides you with the customers or clients you need, a good bookkeeping system to keep track of expenses and revenue, a customer/client tracking system with a database of customers/clients names, addresses, and other useful information. *Even though it may seem like you have too many customers at the moment, that flow will stop unless you keep marketing.
5. Off load routine tasks to others.
What are the repetitive tasks you hate to do but which you know are necessary to run your business? Many administrative tasks are easily taught to a support person and by doing so you make more time in your day to see customers/clients.
6. Leave time in your day for reflection and self-care.
Doing the tasks of the business is of course necessary. Many get so focused on their task lists that they never have time to take a strategic look at the business. Putting aside time every week helps you to find more ways to work with the customers/clients you want to. Leave some time too for taking care of you. This means making time for doctor's appointments, hair care, massage therapy, exercise, meditation and anything else that provides for your health and well being.
7. Set firm boundaries.
Don't allow a client/customer to play on your sympathies and convince you to do something you know you should refuse (i.e. too time consuming, not your specialty and/or for free). Doing favors for others is not a favor to you!
8. Raise fees.
If all the clients/customers coming to you are your ideal clients/customers then it is time to raise fees/prices. This will sort the clients/customer that are willing to pay more for your services and those who are not. Revisit your fee/price structure at least once a year.
9. Refer to others.
When clients/customers are not your ideal clients/customers or when your ideal clients/customers cannot afford your fee, have a list of other business owners to whom you can refer.
10. Hire someone to help you do the work.
Once you have off loaded all the repetitive tasks it may become necessary to hire another worker who does the work that you do to work with you.
Alvah Parker is a Business and Career Coach as well as publisher of Parker's Points, an email tip list and Road to Success, an ezine. Parker's Value Program© enables her clients to find their own way to work that is more fulfilling and profitable. Her clients are managers, business owners, sole practioners, attorneys and people in transition. Alvah is found on the web at http://www.asparker.com. She may also be reached at 781-598-0388.
Copyright © 2004 all rights reserved. Permission is granted to reproduce in its entirety including copyright and contact information.
10 Great E-Commerce Businesses You Can Start Now
If you've been thinking of starting a business on the web but you're not sure what type of business to start then this article is for you. You could be wasting valuable time trying to make your first move. There are thousands of opportunities on the web and this article is meant to show you just a few great ideas that could help you get up and running with your very own e-commerce business.
Managing Your Major Sales - 7 Steps That Could Change The Way You Pursue Business
Ever lost a sale you thought was in the bag? Not an unfamiliar feeling for many businesses large and small. No matter how good you think your product or service is, everything finally boils down to your ability to convince others that it is good for them. It is all about getting the decision makers who matter to say "Yes".
The Ten Best Kept Secrets For Protecting Your Business Property Against Theft
1. Locks and Padlocks ? Locks on all outside entrances and inside security doors should be double cylinder deadbolts with removable collars. The deadbolt should have at least one inch throw containing a hardened steel insert and protected by a latch guard. Padlocks should be of hardened steel, mounted on bolted hasps and always locked to prevent exchange. Serial numbers should be filed off to prevent new keys from being made.
Top Ten Tips for Improving Your Cash Flow
Cash is king-so they say. If you work for yourself or someone else, you need to be aware of ways to improve the cash flow. Budgeting and collecting are not glamorous but they are both key to having a successful business. Working in a successful business is much more fun than working for a struggling one!
10 High-Impact Viral Marketing Strategies
Viral Marketing is allowing people to giveaway and use your f.ree product or service in order to multiply your marketing quickly over the internet. The idea behind viral marketing is that you include your ad with the freebie people giveaway or use. Below are ten high impact viral marketing strategies:
7 Reasons You ARE Your Own Best Product, or Lessons From the 2004 Presidential Election
The 2004 election is over--at least in the minds of the public--and analysis runs rampant as to why Senator John Kerry lost. From a business viewpoint, one could say that he simply didn't sell the product. Or more accurately, he didn't sell the American voters on himself, and by extension the Democratic Party, as the product. We all remember phrases such as "This is the wrong war in the wrong place at the wrong time" and "I voted for the invasion of Iraq before I voted against it."
Top Seven Reasons to Publicize your Business with Articles
Do you want to be #1-10 on Google and other search engines? Do you want quadruple your Web sales in five months? Promote your business to the top with these 7 reasons to write and submit how-to articles.
Top 10 Steps to Build Your Professional Practice Now!
1. Examine everything in your office from the view of a new client! If necessary, spruce it up. Does it need new plants, better music or an aquarium? Make it as warm, comfortable and inviting as possible.
Never Sell Again: Get Repeat Business and Avoid the Need to Prospect
If you're a business owner, you know that repeat business is critical to your success. It also makes your life much easier because you can count on ongoing business without having to continuously find new prospects and convince them to hire you.
Seven Ways to Get the Most Out of the Next Training You Attend
Sometime soon you will be attending some training. It may be a one hour tele-seminar, a one day class, professional conference, or a weekend retreat. It may be something that you are paying for, or it may be something your organization is investing in. Whether you are paying the bill or not, you are making a significant investment of your time, energy and attention to participate.
10 E-mail Organization Tips
Who doesn't have issues with organizing their inbox!? I receive close to 600 e-mail each day due to the variety of activities and contacts I have online. Some I am truly interested in their content - most I am not.
Seven Steps to Achieving Your Dream
"Vision is the spectacular that inspires us to carry out the mundane." -- Chris Widener
10 Things To Do When Business Slows Down Over The Holidays
I'm sure you've seen it happen every year: your business slows down during predictable times, like the summer vacation months or year-end holidays. For the self-employed who rely upon steady cash flow, this can be a disconcerting time. Should you just take a vacation until things naturally pick up again? Or should you try to find the needle-in-the-haystack business that might be out there during slow times?
Business Profitability - 10 Ways To Boost
10 Ways to Boost your Profitability
7 Steps Toward a Better Website
Creating a website is one thing, making it better is another. Matt shares 7 steps to help you gain a better website.
Seven Questions to Improve Your Business, Your Relationships, and Your Life
Seven Questions to Improve Your Business, Your Relationships, and Your Life
7 Tips To Increase The Success Of Your Online Business
1. Outsource what takes you too long to do
Plan Your Success In Seven Ways
Many businesses lose money yearly because they don't think creatively about the future. They run their businesses doing what they think they should: dealing with customers, dealing with problems, ordering for their business, and paying their expenses. They act like their business is a job. They are surviving and that's it. They are not looking at the big picture. They need to use their business as a stepping stone to success. Picturing themselves as a successful business person, and setting up a plan to succeed.
Ten Tips for Effective Meetings
Here are ten things that you can do to hold more effective meetings.
7 Tips on How To Prepare for Business Events
Are you scratching your head after business events wondering why you aren't finding prospects? Whether it's your first or 100th event, here are some tips on how to prepare for your next event that can make the difference between scratching and smiling. These tips will help you save time, money, create memorable impressions, and increase connections.
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