Kerala Click Articles & Blogs |
|
| Team Building Information |
|
|
|
|
Proactive High Performance Teamwork
Proactive High Performance Teamwork is made up of nine proactive components and will provide the growth you are seeking in your practice. Two of the nine components are Performance and Opportunities. Performance=Profitability High Performing Staff=High Performing Bottom Line! Successful practices excel in the filed of Patient Services **It's not about product...It's about Service!! ....your "Absolutely outstanding service"! Opportunities New service options and availability can create tremendous opportunities for revenue and profit from existing (as well as new) patients. Seek to provide so many services and benefits that patients choose to keep returning. **Every patient is an Opportunity looking for a place to happen! Learn to look and listen for Opportunities! Patients must be made to feel important, appreciated and valued. Focus on making each patient feel they are the most important patient you have....because they are!! Position your practice to do more cosmetic dentistry. Although insurance doesn't cover cosmetic dentistry, more and more patients are choosing cosmetic procedures. All too often we think the patient in the treatment room knows what cosmetic procedures are available to them, when 95% of the time the patient doesn't have a clue! Many times it is just a matter of mentioning what's available. Don't speak in technical terms, speak in simple laymen's terms so the patient will understand what you are saying. You're the one who took dental terminology, not the patient. Speak in terms like: "Have you ever thought of closing the gap between your two front teeth?" "Did you know those two 'pointed' teeth could be made to look as nice as the rest of your teeth?" "You have such pretty teeth, you are a perfect candidate for making them whiter!" Remember: Every patient is an Opportunity looking for a place to happen! Look and Listen for Opportunities. There are 72 + million Baby Boomers in their mid-fifties, who's children are now out of college (no more college education to pay for), who have more disposable income to spend, and who are extremely concerned about their appearance. Strengthen and enhance your practice's image by building a reputation of excellence and becoming an office that provides so many measurable benefits in services to your patients that is reinforces their decision to keep returning. Services so beneficial to your patients that receiving care in your office offsets any inconvenience the patients may have ("You are not on my provider list", "your fees are too high", or Your office is too far away"). Often your most creative ideas come from your employees and your patients. Learn to listen and understand both your employees and your patients. You and your team are marketing a high quality service...and the patient defines quality. From their first telephone call through enrollment and treatment, make sure your practice presents an overall "Absolutely outstanding service" experience for your valued patients as a benefit from your.... Proactive High Performance Team (work)! About The Author Livvie Matthews, Business Office and Patient Relationship Specialist helps you FOCUS on narrowing the gap between your practice -- your business. Visit http://www.LivvieMatthews.com Business Office News mailto:[email protected]
|
|
|
|
RELATED ARTICLES
What Every Manager, Parent, and Teacher Should Know About How to Unify Employees, Families, & Youth Project Head Start has been successful not only for the youthful students, but for the teachers, supporting staff, and families as well. My first job while still in college was as a Teacher's Assistant during the summer of 1968. Years later I was a Mental Health Consultant with Head Start in the US Virgin Islands. Although a bit bias, I have nothing but respect for Project Head Start and their teachings. Book Summary: The 17 Essential Qualities of a Team Player A follow-up companion reader to The 17 Indisputable Laws of Teamwork, here is a clear character profile of the ideal Team Player. Maxwell stresses some main qualities of a good team player: intentional, or she is focused on the big picture, relational, focused on others, selfless, willing to take a backseat for the good of the team, and tenacious - works hard to overcome obstacles, no matter what. Effective Team Building For Organizational Success "Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results." -Andrew Carnegie Always In Motion Is The Future It's the summer of 1973, and a young film director goes searching for a studio to distribute his new screenplay. Many say no, until one finally agrees to take a chance on him. Twentieth Century Fox has such little faith anyone will actually pay to see the movie that it agrees to give him - in exchange for the usual directing fee - 40% of the box office, plus sequel, publishing and merchandising rights. 7 Key Dimensions of High Performance Teams 7 Key Dimensions of High Performance Teams 5 Reason Why Team Has A 4 Figure Income Build a Great Team - Ten Easy Ways to Start! It's all about focusing on where the best value in using time lies. Who is the leader of the team and what is your best use of time. Getting to know your own value and appreciating where you add it best is a big, and very productive step. Building Teams -You see it everywhere A college football team has it. A corporation has it. Even a growing family has it. These three organizations share a common desire to build their prospective teams. For example, a college football team continually needs to bring in new players to replace the graduating players. A corporation builds its team to help it grow and meet the needs of clients. Young, married couples who are having children are building their own family teams. Each of these results has a different outcome. In the end, the goal is to work together, help each other, and collectively reach a higher level of performance. Whatever team you are currently involved with, it is surprising at how much organization is needed to build a great team. Furthermore, the following teams have their own equally important approach as to how they successfully build their prospective teams. 3 Steps To Successfully Build A Team In Any Program Any x by y matrix plan has one big risk... but also one big advantage. Leading the Witness: How Asking Questions as a Trainer Can Limit Learning and Reduce Trust "Asking questions can be a means of establishing authority, fulfilling leadership functions, and ensuring effective learning. In fact, asking questions is probably the most subtle power you have for controlling people. The person who asks questions always controls the conversation... if we could discipline our minds to ask questions instead, we could lead any conversation to wherever we wanted it because the other person would still be wrapped up in thinking what he or she wanted to say next...One of the rights you have as a trainer is to ask questions and expect answers. This is why question-asking is such a powerful tool. It challenges and avoids confrontation at the same time." Team Journaling The very effective tool of keeping a journal can be used in your workplace as well as at home. It is a powerful tool that can enhance our lives and support our personal and work well-being. Whether you journal your personal work experiences and goals, or use team journaling, journaling can easily be applied to your work environment. Building The Winning Team Winning teams aren't created by accident. Rather, the team or project leader functions like a coach who recognizes special talents in people and, at the same time, gets them to work together toward a common goal. The following steps will help you select a cohesive team and set it in the right direction. Listening Between the Lines Have you seen the tee-shirt with the slogan, "Talk to the hand 'cos the face ain't listening?" Do you feel it's like this sometimes when you are trying to get through to people? But just how good a listener are you? Do you actually "listen between the lines?" Top Ten Things About Team Building People who lead the best teams realise early on that they cannot run their business alone. It will either kill them or they will fail. Solitude Vs Teamwork! Irrespective of any given situation, "Team Work Works!" It is not that students are incapable of studying in solitude, it is just that when they study in collaboration the synergy drives the students, one step further. During the learning period people tend to be skeptical and filled with fraught of underachieving, so they stick with the habit of solitary learning. They often underestimate the power of a "group". Team Work There's nothing that matches the power of teamwork to accomplish amazing results beyond your wildest goals and aspirations. Teamwork evokes unflagging spirit, selflessness and dedication. If any one watched one of the CBC reality shows series of "Survivor" you could viscerally feel the power of teamwork in action. This particular show was set with all the "superstar" survivors. They were single, powerful players with well honed survivor skills. The game changed when two players formed a much deeper alliance becoming a couple. As their bond grew the caring, support, and selflessness heightened their senses as they strategized to win. The other 'trojans" became almost laughable, as mere pawns of the couples' strategies. The couples results were stunning. They won almost every "challenge" they faced. Teaming - How to Build a Team Team building takes work but the results are worth it. The essential ingredient is time and patience. Effective Team Building Part 1 - Another Brick in the Wall! The first in a series of articles giving a slightly different viewpoint on effective team building, condensed from an original seminar presented by the author, John Roberts. John is a Freelance Training Consultant and director of JayrConsulting Ltd. Part 1 deals with selecting and building the initial team. The ideas expressed are personal opinions built up from many years of experience in the Electronics/Aerospace industry, the Armed Forces, the Telecoms industry and the Training industry. There is no suggestion of this being a 100% solution applicable to or workable in all situations, but it is aimed at getting people to think outside of the norm and question the 'normal' way of doing things. Why Is Teamwork Training Important? "When teamwork kicks in, nobody can beat you." Don Shula, Head Coach, Miami Dolphins Only NFL team to attain a perfect 17-0 season Having Trouble Motivating Others? Try WIIFM Recently my fourteen-year old son Matt dressed up as Santa Claus and attended a Christmas caroling event for one of my professional organizations. Was my son excited about the idea of spending one of his evenings singing to seniors instead of being with his friends? Not really. Then how did I get Matt to agree so readily to come to the event and play Santa? It was easy; I told him that after we finish caroling we all go back to our host facility and enjoy delicious food. That was enough for Matt. He heard the word food and was ready and willing to go. I could have tried to motivate Matt by telling him what a wonderful thing he would be doing by making so many people happy.
|
| home | site map |
| © 2005 |